Privacy Policy
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This Privacy Policy outlines the basis on which we will deal with any personal data, including but not limited to, payment data, and other data that we collect from you or other sources or that you provide to us (referred to as "data") and that To access and use the " www……..com " site and/or the ………… mobile application (referred to collectively as the "Site"), the services and applications (referred to collectively as the “Services"). We understand the importance of this data, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our data practices. By using our services, you agree to handle the data by this Privacy Policy. The references mentioned in the first person’s conscience (or similar) in this privacy policy are references to the………-commerce business company of its owner ……. The references “to you” or “the user” are references to you as an individual or legal person as appropriate.
What data may we collect from you?
We may collect and process the following data
1. The data you provide by filling out forms on the site, including the data that was provided when registering to use the site and other shared registrations (for example social media logins), subscribing to our services, publishing materials, or requesting other services
2. The data you provide when entering a competition, a promotional offer through our site, completing an opinion poll, voting operations, or providing reviews or comments.
3. The data that you provide to us or that we may collect from you when you inform us about any difficulty you face when using our site
4. Register for correspondence if you contact us
5. General, aggregated, demographic and non-personal data.
6. If you download or use our mobile application, we may be able to access details related to your location and the location of your mobile phone, including the unique identifier of your device
7. Details of the transactions that you have made through our website and the details of our processing and delivery of the products you have requested
8. Details about your computer, including, for example, your IP address, operating system, and browser type, as well as data related to your general use of the Internet (for example: by using technology that stores or accesses data on your device, Such as cookies, conversion tracking code, web beacons, etc. referred to collectively as "cookies
9. Your email address has been provided to us by others who have confirmed to us that they have agreed to share your email address.
10. Any other data we consider necessary to enhance your experience with the site
How will we use your data?
We may use the data in the following cases:
1. To provide you with information, products, or services that you request from us or believe that you may be interested in them, and where you have agreed to be contacted for such purposes
2. To provide you with services based on where you are, such as advertisements, search results, and other content tailored to you.
3. To implement the obligations arising from any contracts concluded between you and any other party that uses our site, or between you and us
4. To improve our services and to provide better and more customized services
5. To ensure that our site’s content is presented most effectively for you and the device you use to access our site.
6. To notify you of changes to our site
7. For any other reason we consider it necessary to enhance your browsing experience
8. To manage motivational programs and fulfill your requests for these incentives, and/or to allow you to participate in contests and notify you in case of winning.
To whom can we disclose the data?
Our customer data is a very important part of our business. Consequently, we only share data as mentioned below and with companies that follow practices that have protection benefits and, at a minimum, are similar to the benefits of those practices mentioned in the privacy policy:
1. Other parties: To provide our services, we may cooperate with other companies that belong to us or service providers that are not affiliated with us (for example the logistical companies used to deliver the products to you, marketing companies, processing payments to conduct online transactions, etc.). To carry out your transactions, these other companies may store data in a digital portfolio to make your use of our services more efficient. You understand how important it is for these companies to access relevant data to perform their tasks. We ensure that these companies do not use the data for other purposes. We may also receive data from these companies (for example delivery data and update addresses), to use them (for example: to correct our records and deliver goods related to any purchase you make). By using the site, you consent to the transfer, storage, use, and disclosure of data between our subsidiaries and non-affiliated service providers, regardless of their geographical location. Provided that these companies are contractually obligated to respect the privacy of the data.
2. Marketing and promotions: We may also use the data to provide you with information about the goods and services you may be interested in as well as enhance your experience in browsing and using the site, service messages, new features, improvements, special offers and events of interest. We can communicate with you through various channels, including but not limited to emails, web notices, posts, phone, app messages, and news article transit cards. We may allow a third party to use the data, for example, We may provide data to advertisers to help them reach the target audience to enable us to comply with our obligations to advertisers (i.e. by showing their ads to the target audience).In addition, to participate in some of our competitions and promotions, you may be required to provide additional data. For example: If you win a competition, you may be asked to provide more personal data to confirm your eligibility and present the prize to you. This data collection process is conducted by us or by co-sponsors or sellers of promotions. Please note that you should review the privacy policies of this third party to know how they use any data they collect.
3. Business transfers: If our company or all of our assets are acquired, customer data will be one of the assets transferred to the new owner.
4. Protecting our site and other sites: We disclose the customer’s account and other personal data when we believe that this disclosure is appropriate to comply with laws and investigations that are in place to enforce laws and to protect the rights or property of the safety of our users or others. This includes exchanging data with other companies and institutions for several reasons, including fraud protection and credit risk reduction
Please note that our site may contain from time to time links to and from the sites of the networks of the companies we deal with and the advertisers and our affiliated companies. No liability or claim for these policies. Also, please check the policies of those sites before providing any personal data or any other information to them.
How do we store your data?
The data we collect from you may be transferred or stored at a location outside of Jordan. It can also be handled by a team working outside Jordan, but this team works for us or a supplier from our suppliers. This team, along with other tasks, is involved in fulfilling your request, processing payment details, and providing support services. We will store the data as long as is necessary by this Privacy Policy or if it is required to comply with any law. The data may be transferred, stored, processed, and used by our companies or service providers not affiliated with us in one or more countries from a country outside the country to which they belong. It is also possible to transfer and store your payment data with our subsidiary companies for processing payments and providing technical support services.
WHAT SECURITY MEASURES DO WE APPLY?
We maintain commercially reasonable technical, administrative, and physical safeguards to ensure your information is treated securely and by this Privacy Policy, and to protect against unauthorized access or alteration to, disclosure, or destruction of your Information. We may, for example, use encryption technology to secure your information during transmission to our Platform as well as external firewall and on-host firewall technology to prevent network-level attacks. Only those authorized employees, contractors, and agents who need to know your Information in connection with the performance of their services are allowed to access this information. You need to protect yourself against unauthorized access to your password and your devices used to access our Services. You are responsible for keeping your password confidential. For example, ensure that you sign off when you have finished using a shared device. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your Information transmitted to our Platform and any transmission is at your own risk
HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?
You can access a broad range of information about your account and your interactions with the Platform to view and, in certain cases, update your Information
Examples of information you can access easily on the Platform include:
1. up-to-date information regarding recent orders;
2. personally identifiable information (including name, e-mail, password, communications, and personalized advertising preferences)
3. payment settings (including credit card information); and
4 . E-mail notification settings.
You can opt-out of receiving future marketing communications from us at any time by adjusting your customer communication preferences, through the unsubscribe link within the email communication. For marketing via your mobile application, you will need to adjust your notifications settings in the general section of your mobile
Also, our system will place cookies when you log on to our Platform and this is to ensure you have an enjoyable user experience and can utilize all aspects of the Platform. You may disable Cookies by changing the settings on your browser. If you disable Cookies, it will affect how our Platform works and you may not be able to access or use certain areas of our Platform or full functionality. For example, performance cookies collect information about how you use the Site, for instance, which pages you visit most often, which allows us to provide you with targeted and relevant choices that enhance your Site experience
We may retain a copy of your Information for compliance reasons. When you update information, we may retain a copy of the prior version for our records.
WHAT IF WE CHANGE OUR PRIVACY POLICY?
Our business changes constantly and our Privacy Policy may therefore also need to change. We will post the current version of this Privacy Policy on the Platform and each such change will be effective upon posting on the platform or upon the date designated by us as the "effective date".
We may e-mail periodic reminders of our notices and conditions, but you should check our Platform frequently to see recent changes
You must regularly check the Privacy Policy. Your continued use of the Platform following any such change constitutes your agreement to this Privacy Policy as so modified
HOW YOU CAN CONTACT US?
If you have any concerns about your Information on the Platform, please contact us with a thorough description, and we will try to resolve it